Privacy Policy
Last updated 21 May 2026.
Who we are
Prokem Afro Caribbean Foods Limited (company no. 17015986) is the data controller of personal information collected through prokemfoods.co.uk. Our registered office is 47 Church Street, Preston, PR1 3DH.
What we collect
We collect information you give us directly — name, email, phone, delivery addresses, and order history — and technical data such as device, browser and approximate location used to keep the site secure and working properly.
Why we use it
To process and deliver your orders, manage your account, respond to enquiries, send service emails (order updates, receipts) and, where you opt in, marketing communications about new stock and offers.
Lawful bases
Contract (fulfilling your order), legitimate interests (running a secure shop), legal obligation (tax and consumer law) and consent (marketing emails, non-essential cookies).
Who we share with
Payment processors, couriers and the IT providers that host our website and backend. We never sell your data.
How long we keep it
Order records are kept for six years to meet UK tax requirements. Account data is kept while your account is active; you can request deletion at any time.
Your rights
Under UK GDPR you can access, correct, delete or port your data, and object to or restrict certain uses. Email hello@prokemfoods.co.uk to exercise any of these rights. You can also complain to the Information Commissioner's Office at ico.org.uk.
Cookies
We use essential cookies to run the site and the checkout, and analytics cookies (only with your consent) to understand how it's used.
Contact
Privacy questions: hello@prokemfoods.co.uk · Prokem Afro Caribbean Foods Limited, 47 Church Street, Preston, PR1 3DH.